Hotels, cruise ships, sports facilities and shopping centres are aware of their customers’ journey, from entry to departure. These journeys are increasingly being digitised, so that customers can serve themselves: booking, reception/checking in, use of WiFi from the moment of arrival, digital signage, and a smartphone room key for the duration of their stay. With a free-use tablet in the room in place of light switches, telephone and remote control. Hospitality hardware such as this is also very useful in hospitals. All for the convenience of visitors/patients.